New KPIs Instigated by and to Drive Behavior Change for Digital Operations
Authored by: Bill Keyworth, Vice President of Research, IDC Track Speaker, April 10, 2018, CIO Peer Forum Digital technologies and the new business models they fuel have significantly impacted most enterprises. Executives are called upon to leverage digital transformation (DX) to change and disrupt their business, customers, markets, and competitors. This shift is driving tremendous changes …