New KPIs Instigated by and to Drive Behavior Change for Digital Operations

Authored by: Bill Keyworth, Vice President of Research, IDC Track Speaker, April 10, 2018, CIO Peer Forum Digital technologies and the new business models they fuel have significantly impacted most enterprises. Executives are called upon to leverage digital transformation (DX) to change and disrupt their business, customers, markets, and competitors. This shift is driving tremendous changes … Read more


In his presentation, Bill Keyworth addressed digital strategy and its impact on IT strategy. It is critical for CIOs to recalibrate their IT organization and capabilities for the digital strategy. Mr. Keyworth also shared tools to quantitatively validate the new IT metrics, platforms and roadmaps needed for digital transformation. Click the icon below to download … Read more