The CIO Peer

Forum 2022

The Road Ahead:

Seeing Beyond the Curves

Virtual Conference from April 26 to May 13, 2022
#ciopeerforum

About

Agenda

Speakers

2022 Sponsors

Platinum Sponsors

SAP

Tanium Inc.

Optiv

Diamond Sponsors

Gartner

IT World Canada

CISCO

SoftServe

Gold Sponsors

Shinydocs

Moveworks

Cloudflare

SailPoint

GoCo Technology Inc.

ManageEngine

Cushman & Wakefield

Randstad Canada

Silver Sponsors

Infolaser

2021 was a huge success!

Virtual thought leadership sessions

Registered technology leaders

Session attendees

Join us for the 2022 CIO Peer Forum

Help make it even better

If you’re an expert with a passionate leading edge presentation to share or you’re a company that would like to support the event. Connect with us here:

Call for Sponsors

Tanium Inc.

Tanium offers a unified endpoint management and security platform that is built for the world’s most demanding IT environments. Many of the largest and most sophisticated organizations, including more than half of the Fortune 100, top retailers and financial institutions, and four branches of the US Armed Forces rely on Tanium to make confident decisions, operate efficiently and effectively, and remain resilient against disruption. Tanium ranks 7th on the Forbes list of “Top 100 Private Companies in Cloud Computing” for 2019 and 10th on FORTUNE’s list of the “100 Best Medium Workplaces.”

Visit us at www.tanium.com.

Gartner Partnership

Founded in 1979, Gartner is the leading research and advisory company. They have expanded well beyond their flagship technology research to provide senior leaders across the enterprise with the indispensable business insights, advice and tools they need to achieve their mission-critical priorities and build the organizations of tomorrow.

Together with their clients, they fuel the future of business so that a more successful world takes shape.

www.gartner.com

ITWC Partnership

IT World Canada – Publisher of CanadianCIO

For almost three decades IT World Canada has been building solid relationships with Canada’s IT professionals by delivering timely, incisive information that helps them succeed in their jobs. Each issue of CanadianCIO will look at the business outcomes driving IT investments in large public and private sector enterprises. It will provide a framework for effectively moving from ideas to action.

As a partner to the CIO Association, IT World Canada promotes and covers events, networking and development opportunities.

www.itwc.ca

CISCO

Cisco is the worldwide leader in technology that powers the Internet. We inspire new possibilities by reimagining your applications, securing your data, transforming your infrastructure, and empowering your teams for a global and inclusive future.

Learn more at Cisco.com/ca.

Shinydocs

Shinydocs is a data-centric software company on a mission to change the way organizations find, understand, and action their data to make better business decisions. Built on over a decade of research and patented technological innovation, we are solving some of the most complex data challenges organizations around the world face today.

For more information, visit shinydocs.com

Moveworks

Moveworks is a cloud-based AI platform, purpose-built for large enterprises, that solves one, big, frustrating problem: resolving employees’ IT support issues. Instead of tracking issues, Moveworks uses advanced AI to solve them, instantly and automatically — with no human intervention.

Moveworks is pre-trained to understand IT support issues, so it delivers right away and continues to get smarter with every interaction. Moveworks enables IT teams at companies like Broadcom, Autodesk, Nutanix, Medallia and Western Digital to deliver a radically better employee experience using machine learning and AI.

For more information, visit moveworks.com.

Cloudflare, Inc.

Cloudflare, Inc. (www.cloudflare.com / @cloudflare) is on a mission to help build a better Internet. Cloudflare’s suite of products protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures 2018 list and ranked among the World’s Most Innovative Companies by Fast Company in 2019. Headquartered in San Francisco, CA, Cloudflare has offices in Austin, TX, Champaign, IL, New York, NY, San Jose, CA, Seattle, WA, Washington, D.C., Toronto, Lisbon, London, Munich, Paris, Beijing, Singapore, Sydney, and Tokyo.

For more information, visit https://www.cloudflare.com/.

SailPoint

SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security.

www.sailpoint.com

GoCo Technology Inc.

Created by TELUS in 2020, GoCo was born from the merger of six companies experienced in technology which provide businesses with simple and scalable solutions for unified communications, managed connectivity and network security across Canada.

What makes us so special? We offer the best of both worlds: the resources of one of Canada’s largest companies with the personalized service of a small business, offering flexibility, speed, and savings.

We provide you a fully-managed approach that reduces your expenditure on IT personnel & equipment and increases the reliability and performance of your services.

We have the capacity and resources to bring your digital transformation vision to life and the agility to tailor our solutions to your business needs.
Ready? Let’s Go!

For more information, visit https://www.goco.ca/

ManageEngine

ManageEngine crafts the industry’s broadest suite of IT management solutions, offering more than 100 products and free tools. We have everything you need to manage all of your IT operations, including networks, servers, applications, service desks, Active Directory, security, desktops, and mobile devices.

Since 2002, IT teams have turned to ManageEngine for affordable, feature-rich software that’s easy to use. Our on-premises and cloud solutions power the IT of over 180,000 companies around the world, including nine of every ten Fortune 100 companies.

For more information, visit www.manageengine.com

Cushman & Wakefield

Cushman & Wakefield is among the largest real estate services firms with approximately 50,000 employees in over 400 offices and approximately 60 countries. In 2021, the firm had revenue of $9.4 billion across core services of property, facilities and project management, leasing, capital markets, and valuation and other services.

www.cushmanwakefield.com

Randstad Canada

Randstad Canada is the country’s largest staffing firm and the leader in the HR services industry, specializing in flexible work solutions. Consistently recognized as one of the best places to work in the country, Randstad supports people and organizations in realizing their true potential. Randstad also brings real-world expertise to solve complex technology, business and talent challenges. They help their customers accelerate their business transformation through their Traditional Staff Augmentation, Managed Resource and Program and IT Solutions services. As a trusted partner in the digital world of talent and IT delivery solutions, they combine the expertise and passion of their employees with some of the most innovative technologies to propel Canadian careers and businesses forward. Human Forward.

www.randstad.ca

Infolaser

For over 25 years, Infolaser has established itself as a national solution provider specializing in delivering managed print services (MPS) and managed document solutions (MDS). We are Canada’s Document Lifecycle™ Expert. We first help companies assess their current document output environment and then implement MPS solutions using the best practices in the industry to deliver a better user experience, free up IT resources and reduce costs. Afterward, we help our clients to deploy software and workflow solutions to improve document security, routing, archiving and searching. And with the new reality of the COVID19 pandemic, we can offer flexible, innovative & secure document output and scanning solutions for users working from home.

Infolaser has built a strategic partnership with HP to deliver these solutions to our clients. We strongly believe that HP offers the most complete portfolio of imaging and printing technology in the industry. HP’s proven product reliability and innovation enables us to deliver on our recommendations and commitments to our clients. HP is also the market leader in security solutions for printing and imaging equipment which is of great concern to all companies.

HP technology, delivered by Infolaser provides companies with highest level of document solutions in the industry.

For more information visit: http://www.infolaser.com/en

Rita Lazar-Tippe
Speaker

Director of Information, Insights, Innovation & IT Operations
at Alberta Pensions Services Corporation (APS)

Rita Lazar-Tippe has over 25 years of experience in Digital Transformation and Innovation, comprising of private, public, and not-for-profit sectors. In her current role with Alberta Pensions Services Corporations, she serves as the Director of Information, Data Insights, Corporate Innovation, and IT Operations. The organization provides administrative services to more than 500 employers across Alberta with over 370,000 members and pensioners and administers $6 billion annually in pension plan funds. Rita has created and is executing on a multiyear strategic plan to deliver a 360 view of the member and pensioner, shifting to a selfservice data model, incorporating AI to elevate business insights and decision making. Created and implemented a corporate wide innovation program to both optimize and enhance the employee and customer experience. Created and executing on various digital transformation initiatives.

Speaking: May 5

The role of the CIO is evolving, but to what?

The world of business has changed drastically over the past two years. With in-person interactions limited, technology and business executives, sales teams, functional leads and, well, everyone else in Canadian organizations has had to adjust. For CIOs this adjustment has been compounded by the growing importance of technology to an organization’s bottom line and, often, the need for accelerated, transformative projects to address business needs. The role of the CIO is evolving, but to what? What does the ‘CIO of the Future’ look like?

A group of CIOCAN members debated several questions in an open forum to discuss not only how the role has already changed, but also:

How has the process for making purchasing decisions changed over the course of the last two year
How the role of your vendors and partners has evolved
Are those changes here to stay?
How the evolution of technology as a business driver has added to a CIO’s scope of responsibilities

This session will share the results of these discussions and the resulting white paper.

Lisa Inness
Speaker

CIO
at Resource Productivity & Recovery Authority (RPRA)

As Chief Information Officer (CIO) Lisa Inness is responsible for RPRA’s Information Technology systems, developing and operating on-line registry and digital reporting systems that supports Ontario’s advancement to a circular economy and waste reduction.

Lisa is an experienced technology leader bringing over 20 years of experience in IT executive management roles in the public, private and not-for-profit sector.  This experience includes extensive experience in IT delivery of large-scale transformational initiatives, organizational design & change management, relationship management, and Innovation.

Currently Lisa serves on the Advisory Board of Ryerson's Business Technology Management program and is Board member of the CIO Association of Canada.

Speaking: May 5

The role of the CIO is evolving, but to what?

A group of CIOCAN members debated several questions in an open forum to discuss not only how the role has already changed, but also:

This session will share the results of these discussions and the resulting white paper.

Phil Fasano
Speaker

CIO Advisor
at Tanium Inc.

Philip Fasano was an EVP and the CIO at American International Group (AIG) and Kaiser Permanente. Fasano also served in IT leadership roles at Capital One Financial, JP Morgan Chase, and Deutsche Financial Services, among others. In 2017, Fasano was inducted into the CIO Hall of Fame by CIO Magazine. Fasano currently serves on the Board of Trustees at the New York Institute of Technology and as a CIO Advisor at Tanium.

Speaking: May 13

Cybersecurity Best Practices: From the Lens of a CEO/CIO/Board Member

Join this session to hear Phil’s perspective on how he’s lead security teams in various industries and now serves on Boards to help organizations see around corners before the next attack happens. Phil will discuss his experience with technology and digital transformation delivering a superior employee, customer, and patient experience. He’ll cover how organizations can secure legacy IT systems and how to navigate those complexities to make security more efficient and effective. Lastly, he’ll touch on current topics of distributed IT assets, sensitive data, tool sprawl, supply chain risk, and the post-pandemic hybrid workforce.

Steve Biswanger
Speaker

Vice President & CISO
at ATCO Group

Steve Biswanger’s career has focused on cybersecurity for over 25 years. Working with large consulting companies and boutique cybersecurity firms around the world he has improved security for organizations like Verizon, Google, Yahoo! and the United Nations in industries such as online casinos, Japanese banking, oil & gas and telecommunications. A deep technical background combined with a passion for practical governance is a unique combination that allows him to translate risks and requirements from both perspectives. His current role as CISO for ATCO puts him on the leading edge of risk management for the global infrastructure and logistics company. Steve is also Past President of the CISO Division of the CIO Association of Canada where he fosters an environment of information sharing and helps prepare the next generation of cybersecurity executives to be successful. One thing that has been true throughout his career, It’s not about security. It’s about trust.

Check out Steve's Twitter.

Speaking: May 11

Leverage IT and IoT to drive a revolution in OT!

Steve Biswanger believes it is time to rethink how we protect and leverage OT systems. Traditionally critical infrastructure and operational technology (OT) environments have been separated from IT environments for security. This solves the security problem, but creates significant business challenges as we evolve to data driven organizations. We don't separate critical IT systems this way: HR or Finance don’t have separate environments for their systems. What can we learn from the IT environments to improve our OT environments. Changes to critical systems usually take a long time, so can we wait to evolve, or is it time for a design revolution? Steve proposes a three step plan to go from segregated SCADA OT, to an OT revolution that unlocks critical data for the new world.

Guy Merritt
Speaker

VP of Solutions and Consulting
at SoftServe. Inc.

An experienced C-suite executive, Guy has 35 years of engineering leadership developing cloud-based systems, products, and engineering & manufacturing test solutions for a wide variety of industries. He is an author of the award-winning book “Proactive Risk Management: Controlling Uncertainty in Product Development”.

Speaking: May 10

Journey to FinOps: The Critical First 90-days

Cost is not the benefit of moving to the cloud; agility is. Moving from a CAPEX model for IT spend to an OPEX model presents a myriad of challenges for every enterprise considering such a move. And most of those challenges are not technical, but organizational and cultural. Any enterprise wishing to leverage the true power of the public cloud will have to rethink its approach to balancing the speed, cost and quality of its technology solutions.

The FinOps Foundation describes Cloud Financial Operations, or FinOps, as the practice of bringing financial accountability to the variable spend model of cloud, thereby enabling distributed teams to make business trade-offs between speed, cost, and quality. In short, FinOps is about making the cloud a cost-effective solution for your enterprise. Successfully implementing a mature FinOps practice in your enterprise requires a well-considered approach.

In this talk, led by Ted Schmidt, Enterprise Cloud Solutions Principal and Guy Merritt, Vice President, Solutions & Consulting for SoftServe Inc., we will discuss the practical side of FinOps, including:

1. What is FinOps
2. Who Needs It and Why
3. The First 90 Days of FinOps
a. Evolving from CAPEX to OPEX thinking
b. Assembling the FinOps Team
c. Communicating Expectations
d. Why Automation is Key
e. Maturing a Cloud-Savvy Enterprise
4. A FinOps Roadmap
5. Case Studies

Romanus Prabhu Raymond
Speaker

Global Head - Technical Support, Unified Endpoint Management and Security
at ManageEngine

Romanus Prabhu Raymond is the Global head of technical support for endpoint management & security at ManageEngine, a division of Zoho Corp. With over 18 years of experience spanning from the legacy client management to modern endpoint management & security solution domains, he directly oversees consultation, implementation and partner coordination across the globe. Being no stranger to the stage, he holds the title of ME guru, providing direction and ideas to many professionals and peers in his field.

Check out Romanus' LinkedIn.
Check out Romanus' Twitter.

Speaking: May 3

Unifying endpoint strategies for enterprise

Understanding the risk that the enterprise business endpoints have to face in the modern threat landscape. Prepare, not to panic about the known and unknown real time vulnerabilities. Recommending a practical approach in securing endpoints through the layered approach strategy.

Key takeaways
1. Understand the modern attack trends
2. Big picture of changing attack surface
3. Predict and protect your endpoints from attacks
4. Strategic approach to protect your network endpoints
5. Getting the threat actor's perspective of your network endpoints

Lee Rennick
Speaker

Executive Director
at CIO Association of Canada

Lee is a senior leader with extensive experience in management, strategy, financial planning, sponsorship, communications, digital transformation, marketing, and communications. She is currently the Executive Director of the CIO Association of Canada and was previously Global Marketing Officer at Six Trends, a global digital agency. Lee has worked with a variety of clients in her leadership role at Six Trends, helping them to grow through digital transformation. She now uses her extensive skills to grow the CIO Association of Canada’s profile in Canada and abroad through membership and partnership growth. Lee has also held senior roles at Proudfoot Consulting, Gilda’s Club, Pathways to Education, and OCAD University.

Check out Lee's LinkedIn.

Speaking: May 4

Building a new member experience - Career Development Centre

Join Lee Rennick, Executive Director, and special guests from Randstad to update you on new member benefits.  Peer Forum will kick off the launch of the new CIOCAN Career Development Centre where members will find information about how to improve your performance and boost your career.  In addition, we will be discussing the launch of a new Peer Value Exchange Program.

Ted Schmidt
Speaker

Enterprise Cloud Solutions Principal
at SoftServe. Inc.

Ted Schmidt has led highly successful enterprise technology transformations and is passionate about delivering cloud-based solutions to solve complex business and industry challenges. He has held leadership positions in Product Management, IT Operations, and built the Global Cloud Center of Excellence and FinOps practice for a major international manufacturer. In his current role, he has advised enterprises in the financial services and manufacturing verticals on building and maturing viable FinOps practices. Ted holds a BA in Management from Eckerd College and a master’s degree in business management from University of South Florida. Ted also holds multiple certifications in AWS, Azure, Organizational Change, Agile Methodologies, FinOps and Project & Program Management. Ted has extensive experience collaborating with business and IT executives globally, creating strategies and roadmaps to deliver both commercial and enterprise solutions.

Speaking: May 10

Journey to FinOps: The Critical First 90-days

John Engates
Field CTO,
Cloudflare

John Engates joined Cloudflare in September of 2021 as Field Chief Technology Officer and is responsible for leading the global Field CTO organization. Prior to Cloudflare, John was Client CTO at NTT Global Networks and Global CTO at Rackspace Technology, Inc. Earlier in his career, John helped launch one of the first Internet service providers in his hometown of San Antonio, Texas.

John is a graduate of the University of Texas at San Antonio and resides in Texas with his wife and two daughters. He is passionate about technology but also enjoys mountain biking, snowboarding, off-roading, and spending time traveling with his family.

Speaking: April 29

The Invisible Internet: It plays such a critical role in our lives so why isn’t it a bigger part of the conversation?

The move to hybrid work has raised the profile and importance of the Internet as the corporate backbone for modern business. It’s the only network that connects everyone and everything and yet the Internet is often treated as a black box from the standpoint of the IT organization. Tapping into his 26 years of experience in the Internet industry, John Engates, Field CTO at Cloudflare, will share details about emerging cybersecurity threats, Zero Trust, current Internet trends in Ukraine and Cloudflare’s vision on how the Internet is poised to take on a much larger role in the traditional enterprise network.

Randolph Borron
Speaker

Vice Chairman - Global Data Center Advisory Group
at Cushman & Wakefield

Randolph is a Vice Chairman at Cushman & Wakefield with 36 years of experience in data center and portfolio optimization site acquisition and disposition, lease negotiations, and over 37 years of experience in Commercial Real Estate. His data center expertise covers site selection, risk analysis, portfolio strategy, Real Estate strategic planning, and account management. He is one of the founding members of Cushman & Wakefield’s Data Center Advisory Group. This highly specialized group is made up of uniquely qualified real estate brokers who understand the specialized requirements of mission critical environments. He ensures that his client’s real estate solutions create optimum efficiency and minimized risk while meeting the business’ needs.

Randolph is a consistent top producer in Cushman & Wakefield, achieving Top 100 recognition in the Americas every year since 2012. He graduated from the University of Western Ontario with an Honors Degree in Urban Development and Economics. He is a member of SIOR, CoreNet Global, and NAIOP, TREB, OREA, CREA, AFCOM and is on the Foundation Board of Providence Healthcare.

Major clients include: AT&T, Bell Canada, Blackboard, Bank of Montreal, Brown Brothers Harriman, CentriLogic, CenturyLink, CGI, Cogeco, Cologix, Dell, Digital Realty, Dupont Fabros, Equinix, Ericsson Canada, Facebook, Global Crossing, IBM, Level 3, Loblaws, Microsoft, Networks, Royal Bank of Canada, Rogers, SoftLayer, Sun Life Financial, TELUS, TeraGo Networks and Toronto-Dominion Bank

Awards: Cushman & Wakefield’s Hall of Fame, 2014 induction/CoreNet REmmy Award for Innovative Workplace, 2014/SIOR Broker of the Year, 2015 & 2016/NAIOP REX Award Transaction of the Year, 2015/Power Broker of the Year, 2016 CoStar/Top Producer in Canada – ongoing/Cushman & Wakefield’s President’s Round Table Honors consistently/Awarded the Cushman & Wakefield’s Award of Excellence

Speaking: May 6

Digital Innovation: What are other organizations doing to optimize their IT platforms?

The continued acceleration of Digital Transformation is creating disruption within organizations and the marketplace. Many public and private organizations have adopted multi-faceted strategies to support their IT platforms and are balancing cloud, collocation and owned data centers. Some organizations are developing new global best practices for their digital portfolios that will support their businesses into the future. The successes and mistakes of others and the evolving challenges within the data center industry provide useful examples of what to do and what not to do to optimize your IT platform and avoid risks.

What are the top 5 best practices for owned and leased data centers, colocation and cloud transformation?
What are the top 5 dos and don’ts to create a strategic plan for your IT platform in an age of disruption?
What are the top 5 evolving risks of digital transformation that you need to be aware of and prepared for?

Dana Reed
Speaker

Distinguished Engineer -
Office of the CTO at SailPoint

Dana is a SailPoint Distinguished Sales Engineer and Lead Sales Liaison for SailPoint’s AI led ‘Predictive Identity’ product. Dana has 20 years in Identity Management, having applied IGA experience in most vertical markets, including Health Care, Retail, Finance, Defense, and Higher Education. Dana’s career IAM experience spans the full breadth of IAM related responsibilities, including Software Development, Implementation, Design, Business Process Consulting, Software Sales, & Sales Engineering.

Speaking: May 11th

The under appreciated role of Identity Security in your business.

Identity and Identity security has never been more relevant and core to the success and security of today’s business. This session will explore Identity related market trends, business drivers and the ways in which a well thought-out and funded Identity program can act as an under appreciated catalyst toward achieving your business outcomes.

Carolyn Levy
Speaker

Group President of
Randstad Technologies Group
& Chief Diversity Officer,

Randstad Canada

Carolyn Levy is Group President of Randstad Technologies Group & Chief Diversity Officer, Randstad, Canada. In the context of accelerated pace of new and emerging technologies, Carolyn steers the strategic direction of two complementary divisions: Randstad Technologies, a Canadian leader in matching exceptional tech talent with leading organizations across the country, and IT Solutions, who provide on demand IT services, software development and strategy. A forward-thinker and a transformational, inclusive leader, Carolyn leads a highly-skilled and passionate team of experts working in all areas of the tech and IT landscape, and is committed to support employers in sourcing top talent and implementing innovative projects that will shape their business.

Speaking: April 26th

Unlock the power of diversity: how to cultivate intentional and inclusive leadership

For many years, Diversity and Inclusion (D&I) was a problem to solve, or worse yet, a box to check. But today’s reality demands a different approach: one that requires organizations to embed diversity in all parts of their organization. To build and foster a culture of respect, inclusion and belonging, organizations need to demonstrate courage, accountability, and persistence - and it starts at the top. Meaningful change requires unwavering commitment and steady, ongoing improvement. Through this session, you will reflect on your current approach to diversity and explore the next steps you can take to move it towards a true sustainable, long-term and strategic focus.

The CIO Peer

Forum 2022

The Road Ahead:

Seeing Beyond the Curves

Virtual Conference from April 26 to May 13, 2022#ciopeerforum

2022 Sponsors

2021 was a huge success!

Virtual thought leadership sessions

Registered technology leaders

Session attendees

Join us for the 2022 CIO Peer Forum

Help make it even better

Tanium Inc.

Gartner Partnership

ITWC Partnership

CISCO

Shinydocs

Moveworks

Cloudflare, Inc.

SailPoint

GoCo Technology Inc.

ManageEngine

Cushman & Wakefield

Randstad Canada

Infolaser

The role of the CIO is evolving, but to what?

The role of the CIO is evolving, but to what?

Cybersecurity Best Practices: From the Lens of a CEO/CIO/Board Member

Leverage IT and IoT to drive a revolution in OT!

Journey to FinOps: The Critical First 90-days

Unifying endpoint strategies for enterprise

Building a new member experience - Career Development Centre

Journey to FinOps: The Critical First 90-days

The Invisible Internet: It plays such a critical role in our lives so why isn’t it a bigger part of the conversation?

Digital Innovation: What are other organizations doing to optimize their IT platforms?

Unlock the power of diversity: how to cultivate intentional and inclusive leadership

Virtual Conference from April 26 to May 13, 2022
#ciopeerforum