CIOCAN Members on Innovation

Nowhere is the changing landscape of customer expectations and technology more evident than in financial services. From smartphones to wearables, customers are demanding a more personalized engagement, allowing their banking experiences to be seamless across all channels. These expectations have increased both the potential for, and complexity of creating a positive customer experience.  Successful financial … Read more

CIOCAN Members on Women in Technology

David Booth wishes he could explain why fields like engineering and I.T. haven’t drawn the women in the way that we think they ought to. Women are intelligent, capable and ambitious. A McKinsey survey report states that 79 percent of entry-level women and 83 percent of middle-management women desire to move to the next level … Read more

CIOCAN Members in Innovation

Innovation is daring to do things smarter, faster, and better, and is fundamental to continued growth and job creation in Canada.  Top of mind for CIOs, innovation is the key to establishing Canada’s place in the world in this age of constant change and disruption. How to achieve this is the big question. Humza Teherany, … Read more

CIOCAN Members on Innovation

This blog is based on a recent interview with Dianne, Lapierre, Senior Vice President and Chief Information Officer at Raymond James Ltd Information technology (IT) innovation in an enterprise involves using technology in new ways to create a more efficient organization and improve alignment between technology initiatives and business goals.  Challenges and approaches differ widely between the public … Read more

CIOCAN Members on Strategy

This blog is based on an interview with Shari Wallace, CIO for the City of Burnaby. Recognizing the level of public scrutiny public sector organizations receive, and the traditionally risk-averse approach of governments, IT leaders face the question of how the public sector can effectively innovate to provide better service to citizens more efficiently. The … Read more