IT Systems Administrator

The Opportunity

Work directly with our IT Manager as “second-in-command”. This role is suited for an IT generalist, however specialized skills are welcomed.

Responsibilities

• Provide guidance to team members supporting technology operations and IT project delivery.
• Collaborate with our team and technology partners to ensure optimal operational and project support.
• Lead security operations and ensure adherence to security policies.
• Manage end-user IT escalations in a friendly manner and ensure timely resolution.
• Manage hardware and software inventory. Support/maintain on-premises/hybrid/cloud infrastructure.
• Visit Trace offices throughout the year.

Why Trace

• We genuinely care about you and put our people first.
• A culture of positivity, empowerment, empathy, trust, and teamwork.
• You can “choose your own adventure” and “play to your strengths” and we will help you get there.
• A flexible employee-ownership program where shareholders provide input and have a voice.

About You and Your Qualifications

• You’re passionate about technology and are positive, humble, caring, genuine, and trustworthy.
• You enjoy problem solving, collaborating, and have a willingness to learn.
• Excellent written and verbal communication skills. You enjoy helping people.
• Post-secondary degree in Computer Science is an asset, or relevant IT Certificate(s)
• Minimum 10-years of information technology experience.
• Experience in implementing, managing, and maintaining IT infrastructure (on-premises/hybrid/cloud).
• Experience with: Windows Server (AD, RDS, File Server, DNS), Microsoft SQL, Azure AD, Office 365, anti-virus software, security solutions, Linux, Mac OS, and general software application support.
• Excellent technical knowledge of PC and mobile device hardware and software.

Please visit traceassociates.ca/careers to submit your cover letter and resume and quote position number CAN-300-22. Resumes submitted without a cover letter will not be considered. We thank all those who apply; however, only those selected for interviews will be contacted.