New KPIs Instigated by and to Drive Behavior Change for Digital Operations


Authored by: Bill Keyworth, Vice President of Research, IDC Track Speaker, April 10, 2018, CIO Peer Forum Digital technologies and the new business models they fuel have significantly impacted most enterprises. Executives are called upon to leverage digital transformation (DX) to change and disrupt their business, customers, markets, and competitors. This shift is driving tremendous changes …

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DX: Disruptive Change – Caught with your Pants Down Again?


Let’s be honest, we've all been caught off-guard in our lives when disruptive change happens. Each time, like many of us, after the fact you likely kick yourself for not being better prepared – "I should have done this or that to avoid the negative impact or benefit from the reward."  I've been there myself and I …

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How Can Incumbents Respond to Disruption?


Part 2: Embrace an Innovation-focused Culture When it comes to disruption and the introduction of disruptive practices in a particular market, we should keep in mind what renowned Canadian communication and media theorist Marshal McLuhan said in 1964 about the heavy reliance of newspapers on classified ads and stock-market quotes. McLuhan said that “should an …

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How can Incumbents Respond to Disruption?


Part 1: Start by Accepting that Disruption will Happen! It is well-known that incumbents in any industry seldom feel the impact of an early-stage disruption on their core business for many years or even decades. This is even truer for those industries that are heavily regulated, as regulation creates a barrier to new entrants. Hence, …

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DX: Where do you start?


Getting Lost is Easy! Part 2 Digital Transformation – Mobile, Cloud, them Things, and that really Big Data We’ve all heard that the Internet of Things (IoT) and data analytics are essential to future success of organizations. Almost every day, like me, I am sure you’re bombarded with a new event on the topic. Having spent …

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DX: How will it Impact your Organization?


Tesla – Driving Digital Transformation & Disrupting the Ecosystem Part 1 As organizations explore digital transformation (DX) and determine business value considering the buzz around Internet of Things (IoT) and Big Data, it is essential to remember that DX is more than just a technology overhaul, DX is a journey that can transform business models, processes, …

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