Melanie is a Manager at Transport Canada (TC) responsible for the Business Architecture and System Integration team within Financial Policy and Systems. Melanie’s work focuses on the integration and alignment of the TC’s Financial Systems, looking for process improvement opportunities as well as the implementation of RPA for Finance and Administration.
CIO Peer Forum 2020, Day 2: Track speaker
Robotics Process Automation at Transport Canada
In a world of budgetary constraints and increased demands organizations are continually challenged to find better ways to deliver value. Transport Canada has implemented Robotics Process Automation (RPA) to achieve process efficiencies, internal control improvements and service delivery transformation. This dynamic session that will explore Transport Canada’s RPA journey; outlining what RPA is, discussing the types of processes that lend themselves well to RPA, and highlighting TC’s key lessons learned along the way.