CIOCAN Members on Innovation

Nowhere is the changing landscape of customer expectations and technology more evident than in financial services. From smartphones to wearables, customers are demanding a more personalized engagement, allowing their banking experiences to be seamless across all channels. These expectations have increased both the potential for, and complexity of creating a positive customer experience.  Successful financial … Read more

CIOCAN Members in Innovation

Innovation is daring to do things smarter, faster, and better, and is fundamental to continued growth and job creation in Canada.  Top of mind for CIOs, innovation is the key to establishing Canada’s place in the world in this age of constant change and disruption. How to achieve this is the big question. Humza Teherany, … Read more

CIOCAN Members on Innovation

This blog is based on a recent interview with Dianne, Lapierre, Senior Vice President and Chief Information Officer at Raymond James Ltd Information technology (IT) innovation in an enterprise involves using technology in new ways to create a more efficient organization and improve alignment between technology initiatives and business goals.  Challenges and approaches differ widely between the public … Read more

Unlocking the Innovation Code: The Talent Imperative

Continuing their series of evidence-based policy briefs, The Information and Communications Technology Council (ICTC) recently released The Talent Imperative in a Global Context. This document sheds light on the changing face of the digital labour market in Canada and highlights the importance of enabling a strong talent supply to enable businesses to compete and grow … Read more